KnowledgeSync
"Little Known" (& Free) Utilities
Welcome to week #17 of the
KnowledgeSync Educational Bulletin for Business Partners
and clients who are using KnowledgeSync.
This week's question:
I've got a prospect who uses Sage MAS90 - which itself
uses a Providex database and I've heard that there are
some limitations in the Providex ODBC driver. Does
KnowledgeSync do anything special to handle these
limitations?
Answer:
Yes; the "KnowledgeSync Linking Function" utility (KLF)
was designed for exactly this purpose. KLF uses a
function called "linked tables" to access and retrieve
data that is stored in a database whose native ODBC
driver has limited functionality. We'll email you both
the KLF module as well as corresponding documentation.
But while we're on the topic of free KnowledgeSync
utilities, it's probably worth mentioning a few other
"little known" KnowledgeSync functions that are yours
for the asking:
1. SQL Trigger Integration Script: If you've ever
wondered if KnowledgeSync can utilize SQL Triggers
(instead of traditional queries) to kick off an event,
the answer is "yes" and we have a SQL Trigger
integration script that our support staff can send you.
2. External Message Editing: Can a person create - or
edit - a KnowledgeSync alert message without going into
the KnowledgeSync application? The answer is "yes" - and
the details on doing so are located in the "Utilities"
chapter of the KnowledgeSync Manual.
3. "Calling" a KnowledgeSync Event: Did you know that
you can trigger an event from outside of the
KnowledgeSync application? Details are in the
"Utilities" chapter of the Manual, but the syntax looks
like the following:
Run "C:\Program Files\Vineyardsoft\KnowledgeSync\Bin\KS_Event.exe"
@Admin; /schedule=OE_Conf
4. Microsoft Fax Integration: Need to send Crystal
Reports in PDF via fax? You'll need the Microsoft Fax
Integration script from Vineyardsoft, available on
request from support@vineyardsoft.com.
If you have any questions about any of these utilities,
please contact either Don Farber at farber@vineyardsoft.com
or KnowledgeSync support at:
http://www.vineyardsoft.com/html/email_support.html
Past education bulletins: http://www.vineyardsoft.com/html/Educational_Bulletins.html
Vineyardsoft Corporation
1-800-850-8055
info@vineyardsoft.com
www.vineyardsoft.com
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