Sage KnowledgeSync - Tips for Sage CRM
SalesLogix
Sage KnowledgeSync Certified for Windows
Vista & DST Compliant
Welcome to week #8 of the
KnowledgeSync Educational Bulletin for Business Partners
and clients who are using Sage KnowledgeSync with the
SalesLogix CRM application.
This week's question:
I have two questions. First, is KnowledgeSync ok to run
under the new Windows Vista operating system? Second,
now that Microsoft has put out a patch to handle the new
Daylight Savings Time dates, how does this affect
KnowledgeSync?
Answer:
Fortunately, the KnowledgeSync developers have known
about the Windows Vista operating system for some time
now, and among the enhancements put into KnowledgeSync
version 6 (SQL Server database, support through Crystal
version XI) was full compatibility with the Vista
operating system.
Our QA Team has tested KnowledgeSync under as many Vista
configurations as possible, and all test results have
come back positive - the version 6 KnowledgeSync
architecture fully supports the new Vista configurations
and options. Clients who are using a version of
KnowledgeSync prior to v6.x are encouraged to upgrade to
version 6 before installing KnowledgeSync on a Vista
server.
As for the Patch issued by Microsoft to address the
changed dates to Daylight Savings Time starting in 2007,
Vineyardsoft's QA Team has confirmed that KnowledgeSync
(versions 5.x and 6.x) supports the DST patch and will
automatically begin operating under the rules of the
Microsoft patch once that patch is installed on the
KnowledgeSync server.
(Note that it is recommended that you stop and re-start
the KnowledgeSync Windows Service after installing the
Microsoft DST patch on the KnowledgeSync server.)
If you have any questions about Windows Vista, the DST
Patch from Microsoft, or any other KnowledgeSync
functionality, please contact Don Farber at farber@vineyardsoft.com.
Vineyardsoft Corporation
1-800-850-8055
info@vineyardsoft.com
www.vineyardsoft.com
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