Enabling Email Authentication

If you wish, you can configure the system to use authenticated email for the sending of email alert messages. Note that the system does not yet support authentication for the processing of incoming email, but this will be added in a future release.

Note that email authentication is enabled for Internet-based email systems only (Email Type must be set to "Internet").

To configure a google email account that uses authentication and secure sockets (SSL), set the Email Account Description to whatever you like (e.g., "Company Alerts") followed by "/AUTH/LOGIN/SSL" as in:

Company Alerts/AUTH/LOGIN/SSL

Set the Login Name to your gmail email address. Set your outgoing SMTP server name accordingly (e.g., smtp.gmail.com), and choose Port 465, which is the normal SMTP SSL port.

Option two is to configure an IIS email account that uses authentication and SSL. Note that this approach uses the "NTLM" flag to connect to an MS Virtual SMTP server. (NTLM is used throughout MS systems as an integrated, single sign-on mechanism.)

To configure an IIS email account that uses authentication and secure sockets (SSL), set the Email Account Description to whatever you like (e.g., "Company Alerts") followed by "/AUTH/NTLM/SSL" as in:

Company Alerts/AUTH/NTLM/SSL

Set the Login Name to your domain username. Set your outgoing SMTP server name accordingly (you can use the IP address), and choose Port 25, which is the normal SSL port.

Option three is to configure an IIS email account that uses authentication but does not use SSL. Note that this approach also uses the "NTLM" flag to connect to an MS Virtual SMTP server as detailed above.

To configure an IIS email account that uses authentication but not secure sockets (SSL), set the Email Account Description to whatever you like (e.g., "Company Alerts") followed by "/AUTH/NTLM" as in:

Company Alerts/AUTH/NTLM

Set the Login Name to your domain username. Set your outgoing SMTP server name accordingly (you can use the IP address), and choose Port 25, which is the normal SSL port.

Option four is if you're not using any of the preceding email methods (not Google, not IIS). This method also provides authentication, but does not use SSL

To configure such an email account that uses authentication but not secure sockets (SSL), set the Email Account Description to whatever you like (e.g., "Company Alerts") followed by "/AUTH/LOGIN" as in:

Company Alerts/AUTH/LOGIN

Set the Login Name and password as needed. Set your outgoing SMTP server name accordingly, and choose Port 25, which is the normal SSL port.