Vineyardsoft is pleased to announce the availability of a new “Advanced” KnowledgeSync EventPak for users of Sage Software’s SalesLogix CRM solution. Available at no cost to SalesLogix clients and business partners, this EventPak is designed as a complement to the existing “Basic” pak, and expands on the CRM business conditions that are monitored & responded to by the KnowledgeSync solution.
The SalesLogix Advanced EventPak contains over 70 pre-configured business conditions that KnowledgeSync will identify within the SalesLogix solution. Among the new conditions monitored are:
- Activities starting in ‘x’ minutes
- Contracts starting or ending
- Defects that are reported
- Too few tasks completed per rep
- Opportunities not updated in ‘x’ days
- Opportunities requiring follow-up today
- Opportunities realizing a low percentage of forecast
- Library docs expiring
- Literature fulfillment requests
- Sales literature that expires
- Sales dollars per lead source
- Abnormally high or low pipelines
- New product pricing
- RMA (Return Material Authorization) tracking
- Abnormal number of support tickets
- Abnormal number of tickets per problem area, priority, urgency, etc.
- Tickets with expired service contract
- Tickets with solution urgently needed
- Tickets whose status changes
The Advanced EventPak for Sage SalesLogix is available for free download from the Vineyardsoft web site at http://www.vineyardsoft.com/downloads.php (The KnowledgeSync “basic” EventPak for SalesLogix is also available from this site.)
Vineyardsoft Corporation
www.sageknowledgesync.com
info@sageknowledgesync.com
(800) 850-8055
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